FAQ

Do you accept card payments?

Yes. We accept all cards and we do not charge any transaction fees.

Can we provide our own alcohol?

Unfortunately we do not allow you to provide your own alcohol for Weddings and Private Events. For some Corporate Events we may allow you to provide your own alcohol, however this will need to be discussed and agreed upon before the event.

Do we need to provide staff?

No, we provide you with at least two fully trained members of staff for each event. Typically they are our family members or friends of our family.

If you require extra staff there will be an additional charge to cover the cost of this.

What is your staff uniform?

Our staff wear black polo shirts (with small branding) and either black or dark trousers.

When do you need to access the venue?

If we have not been to the venue before, then ideally we would like to visit it beforehand. However, if that is not possible, we will talk to the venue in advance.

Do you obtain the license?

Yes. If a temporary events notice (TEN) is required, we will apply for this on your behalf. The cost of this will be discussed with you when you make your booking.

Different councils require different notices, so we would need confirmation at the time of booking.

What do you serve drinks in?

We serve all of our drinks in plastic cups unless glassware is permitted at the venue.

Can you provide tea and coffee?

Yes. We use a unique retro design Pompei Ultra coffee machine and with award winning coffee supplied by Tudor Coffee.

Does The Drinks Box need to be outside?

Not at all, providing we can access the building we can go wherever you need us to. We will speak with the venue beforehand to arrange access.

Do you have insurance?

Yes. We are fully insured with Public Liability Insurance.

How far can you travel?

We cover a 50 mile radius from Twickenham, Middlesex. However, we are more than prepared to travel further, which may incur an additional cost.

Do you serve soft drinks?

Yes. We serve coke (and diet), lemonade (and diet), tonic (and slimline) and cordials, but we can easily source additional soft drinks should they be required.

What time do you serve until?

We’re not ones to stop a good party! However, we have to be guided by local licensing and venue restrictions. We will discuss this in advance with you.

What facilities does The Drinks Box need to operate?

We have our own generator if we are unable to connect to an electricity supply on the day. We also have our own water supply for teas and coffees.

How much does it cost to hire The Drinks Box?

Our standard event day hire is £250.

If a temporary events notice (TEN) is required, we will apply for this on your behalf. The cost of this will be discussed with you when you make your booking.

What is the minimum spend?

Our minimum spend is £750 and is required one month before the event.

For the Cash Bar option your £750 will be refunded to you once you reach this amount.

For the Account Bar option, once you reach the £750 minimum spend, we will deduct this from your final bill.

What does the booking fee cover?

Your booking fee secures:

  • Your chosen date and duration of your event
  • Full bar hire (excluding drinks packages)
  • Minimum of two friendly members of staff
  • Disposable glassware, straws, coffee cups, milk and sugars

How much are your drinks normally?

Very much product depending. Obviously we have to add our margin to the product (that’s how business works) but usually pints are between £3.50-5, Wine around £4/5 a glass and £12 a bottle, spirits £4-6. Cocktails and champagne (on arrangement).

What are the dimensions of The Drinks Box?

Length: 4.5m
Height: 3m
Depth: 3m